Loco Family Club membership terms
1.Membership and the annual fee
The annual fee is HKD 350.
There is a limited offer when booking a cycling class: if you book a Loco cycling class and pay that class fee at the same time, you may also join Loco Family Club for HKD 200. The benefits are the same as the HKD 350 membership, also for 12 months.
The HKD 200 reduces only the membership fee, not the class fee. Booking a class without paying the membership fee does not make you a member. A class booked after Loco Family Club opened can be joined for HKD 200 from that class’s participant page, with the same benefits. A class booked before it opened cannot join at HKD 200.
Membership runs for 12 months from the day the annual fee is successfully paid. Benefits end if it is not paid again. There is no six-month membership and no daily pro-rata.
The annual fee is not refunded. The membership cannot be renamed or transferred to another family.
A family may hold only one Loco Family Club membership, and may not open a second one to take the free weekday two hours again.
2.Who counts as one family
One membership is shared by one family. One parent is the applicant.
Registered members may only be the applicant, the applicant’s spouse, and the applicant’s children, including stepchildren and adopted children.
The applicant’s name and date of birth must be registered. A spouse need not be registered; if they are, their name and date of birth are required. Each child needs a name and date of birth.
The free weekday bike is one per membership, not one per person in the household.
Half price applies only to bikes and helmets rented by registered members. Anyone not registered pays that kiosk’s published price.
A registered child under 12 must be accompanied by a registered member aged 15 or over.
Loco may ask for identification to check the registered name, date of birth and relationship.
3.Where it can be used
Members can use this membership at LocoBike kiosks across Hong Kong. Show the membership QR sent on WhatsApp.
4.Weekday benefit
A weekday is a day that is not a Saturday, Sunday, or Hong Kong public holiday.
On each weekday you may ride free once, for two hours: one bike and one helmet. The two hours run continuously from pickup. Returning the bike early ends that free ride.
Free time not used that day cannot be saved or moved to another day. Saturdays, Sundays and public holidays are not covered by this article, except article 7.
Time beyond those two hours is charged at half the published price.
Beyond the one free bike in the same period, each extra bike with one helmet is half the published price. Extra time is also half price. Extra bikes must be rented by a registered member.
5.Saturdays, Sundays and public holidays
On Saturdays, Sundays and Hong Kong public holidays, bike rental is half the published price. Extra time is also half price. Each bike comes with one helmet.
Public holidays are those announced by the Hong Kong SAR Government.
These days are half price only. The free two hours in article 4 are not added. The only exception is a birthday under article 7.
6.How half price is calculated
Half price is half the published price at that kiosk when the bike is taken. If the price changes, half price changes with it. These terms do not fix an hourly amount.
Half price is calculated only on that price, and cannot be combined with other kiosk discounts or promotions.
7.Birthdays
Each registered child may use one free two-hour ride under article 4 on their birthday during the membership: one bike and one helmet.
If the birthday is a Saturday, Sunday or public holiday, that free ride replaces the half-price rental for that one use. Extra time and extra bikes stay at half price under article 5, and are not reduced again because it is a birthday.
If the birthday is a weekday, only article 4 applies. There is no second free ride.
Once per membership year per registered child. It cannot be saved or used on a day other than the birthday. The child’s registered name and date of birth must be able to be checked.
8.Other
Taking and returning a bike, and using equipment, still follow that kiosk’s rental rules. Whether a given age may rent a bike and helmet follows those rules. This membership does not set a separate rental price.
If a kiosk closes for weather, maintenance or any other reason, the membership is not extended, the fee is not refunded, and that day’s unused free two hours are not replaced.
This membership applies only to kiosk bike rental. It does not include cycling-class fees and does not discount them.